presentation, enlightening, easy to listen to."
President Private Hospital management team
"Excellent, 10/10 presentation!"
Columbia Aged Care Services
"Simple explanation and easy to understand. I learnt a lot,
"Excellent presentation, very skilled facilitators in Dot and
Practical information, memorable experience."
"Dot and Vivienne are very knowledgeable presenters, giving
us useful and practical information that can be used straight
Leadership and Assertiveness Training:
"Thank you Dot! You are a wonderful facilitator and role
model for staff. You make complex issues seem so simple and that
encourages and motivates people at all levels in the
All the feedback I have
heard is overwhelmingly positive, and everyone enjoyed the
day including the Cha Cha!!
Director of Nursing.
David Berry Hospital.
"Dot Yam inspires me. She exudes a
positive spirit that is completely engaging. Dot and I
sometimes present on the same program and I know that every time
I hear her I will be energised to make positive changes. She is
an example of someone who lives her values and her authenticity
is on show for all to see."
Adamson & Associates.
"It's great to see your website. You were an important
support to both me personally and to our fledgling staff in the
early days of the establishment of our new Non-for-Profit (third
sector) organisation. You have a great capacity to listen and
help reframe issues, to then enable clearer ways of thinking and
moving through challenges and opportunities. Thank you for your
Manager - Support, Advocacy & Grants Programs, NSW.
Leukaemia Foundation, NSW.
"All the Registered nurses and Enrolled nurses at Coledale
Hospital who had the opportunity to attend Dot's seminars, the
feedback is consistently excellent. Dot's positive energy is
highly infectious, with staff returning fully charged and morale
boosted. Providing this training is a great way to give support
and additional skills to help them survive and grow in this
challenging healthcare environment that we face today. I would
highly recommend Dot as a valuable resource to be used in staff
retention, personal and professional development of all nursing
Director of Nursing/General Manager.
“Dot Yam is one of the most vibrant and dynamic presenters and
facilitators in the market today. Dot draws on many years of
experience as both a health care professional and educator to
bring organizations workshop and educative processes that are
timely, informative, fun and readily applicable in the current
work environment. My personal experience of working with Dot has
always been to come away feeling energised, optimistic and full
of initiative. I would always recommend her.”
Geraldine Burton & Associates.
"It is with great pleasure that I submit this testimonial in
respect of my association with Dot Yam, Consultant in
Communication and Human Relations Management.
Central Coast Area Health Community Nursing Services have
utilised Dot's expertise over the past three years on many
occasions for either education or human resource management
The Dot Yam days as we fondly refer to them have been like an
education explosion within the service. The subject matter for
these sessions is so popular and so useful in all aspects of
life the nurses just keep asking for more. Managers certainly
are noticing increased levels of confidence and leadership being
demonstrated by staff as a result of these dynamic education
Dot's work with small teams and individuals regarding human
relation's issues is also to be commended. Her counselling
methods are effective and her team building processes are very
I would highly recommend Dot Yam & Associates for any
consultancy or counselling services required.
In appreciation of a very successful association."
Nursing Director Community Nursing, North Sydney Central Cost
“I really appreciated the interactive nature of Dot’s
session, the whole seminar was excellent.”
Participant at Royal College of Nursing seminar.
“A very useful day, thank you very much Dot, you do a great job
in sharing information in a way that make such a lot of sense.”
Community Health, Wyong.
“Good, enthusiastic, interactive educator. Makes learning fun
and very easy to understand. I shall be looking out for other
seminars by Dot.”
Northern Sydney and Central Coast A/ Health.
“I love Dot Yam days – she is so vital and motivating. Learning
is never dull or boring with Dot!”
Maternal and Childhealth, Melbourne.
“Excellent facilitator, well informed, researched and delivery
of material – total professional. Hopefully will have you again
Department of Dentistry, RNSH.
“Extremely good session, light hearted but full of useful,
Cardiac Services, Gosford Hospital.
“Dot Yam is an energetic, dynamic and motivational speaker
who provides a supportive and harmonious environment in which
her workshops are conducted. Dot also has a natural ability to
make people laugh and feel good about themselves.”
CNC Cardiac Service, Gosford Hospital.
“Thank you once again for the wonderful workshops. You are a
gifted person offering so much to healthcare in such a positive
way. You really do make a difference I can see already in our
Educator, Toronto Private Hospital.
“I said to the staff here, if you don’t go to Dot’s seminar you
will regret it ……..it will be like missing out on a really good
movie that everyone wants to talk about afterwards!”
Educator at Sydney Private/Holroyd Private Hospitals.
“The Royal College of Nursing, Australia have used Dot Yam on many
occasions for workshops which have included topics such as
Leadership, emotional intelligence and team building.
Evaluations from these workshops have included comments like.
"Dot is an inspirational, engaging speaker. She is dynamic,
enthusiastic, positive, informative and humorous. An exceptional
speaker whom we are proud to use as one of our speakers at our
professional development activities.”
Continuing Professional Development Coordinator, RCN.
“Dot believes in communicating, not just talking. She is an
expert in counselling and helping people find practical,
effective solutions to challenges in communications – both in
the workplace and in personal relationships. I have recommended
Dot’s skills to many health care organizations and she has
always come up trumps! They feel comfortable with her approach
and strategies and invariably have been very pleased with the
Director of Education Services, College of Nursing.
“I have known Dot Yam professionally for over 15 years. There
is no one else that I have met that has the same energy and
dynamism that Dot has. This is especially noticeable in a
teaching environment. She is extremely committed to her
profession and her professional development and this is
evident in her teaching excellence.
Dot is also an excellent counselor and has gained specific
qualifications to support her role as a counselor. Dot continues
to support her development as a counselor through clinical
supervision and ongoing continuing education.
I would, without any hesitation, highly recommend Dot as an
exceptional teacher and counselor.”
Academic Director – Jansen Newman Institute of Counselling and
“Dot’s coaching has been instrumental in crystllising my
professional vision and directions. With Dot’s key
attributes of support, trust, encouragement and belief in my
skills and purpose, I have reached a level of awareness in
myself that I would not have achieved without Dot’s support.
With the continued reflection and fine tuning of skills through
the coaching experience, I now feel much empowered in reaching
the potentials in my professional career as well as real balance
in my personal life.”