Products and Services

Motivational Seminars

Dot specialises in practical, skills-orientated seminars and workshops to meet the needs of the participants.

The aim of these seminars is to enable the participant to make use of the skills learnt, make changes and see a different result in the workplace.

Dot Yam and Associates can conduct seminars and workshops tailored specifically to your needs, for example; a 1 hour session, 2 hour session, ½ day session, full day session etc......

Some examples of the seminars and workshops include:

• Assertiveness implementation and benefits within the workforce
   

• Basic counselling skills for healthcare personnel
   

• Change management within healthcare
   

• Coaching skills to enhance staff motivation, performance and morale
   

• Communication in the workplace
   

• Conflict management skills within the healthcare environment
   

• Creative thinking strategies in health care
   

• Emotional intelligence in management
   

• Emotional intelligence skills and relevance within the healthcare setting
   

• Laughter and humour in the workplace
   

• Mentoring and clinical supervision skills for quality outcomes and best practice
   

• Stress management and self-care strategies for healthcare workers
   

• Team building and motivational strategies in the clinical setting
   

• Working with different personalities within a team
   

For details on additional seminars and workshops please contact Dot Yam and Associates.

Counselling and Debriefing

Dot is a professional counsellor in private practice. With her background in nursing, she has a profound knowledge and understanding of the issues and challenges relating to the healthcare environment.

Dot worked as the Staff Counsellor at a number of hospitals in the Sydney Metropolitan area.

She continues to provide counselling, debriefing support to healthcare professionals in the areas of:

• personal problems

• managing workplace conflict

• unsatisfactory interpersonal relationship

• loss and grief

• unsatisfactory performance appraisal

• dealing with unacceptable workplace behaviour

• personality clash

• coping with stress and re-balancing life

Dot conducts Counselling Courses at the College of Nursing. The evaluation of these courses is always very positive and highly commendable.

“I have known Dot Yam professionally for over 15 years. There is no one else that I have met that has the same energy and dynamism that Dot has. This is especially noticeable in a teaching environment. She is extremely committed to her profession and her professional development and this is evident in her teaching excellence.

Dot is also an excellent counsellor and has gained specific qualifications to support her role as a counsellor. Dot continues to support her development as a counselor through clinical supervision and ongoing continuing education.

I would, without any hesitation, highly recommend Dot as an exceptional teacher and counsellor.”

Eileen Davis, Registered Psychologist.
Academic Director – Jansen Newman Institute of Counselling and Applied Psychotherapy.
 

Performance Coaching

Dot uses coaching to facilitate the enhancement of performance, self-directed learning and personal growth of nurses and healthcare professionals.

“Dot’s coaching has been instrumental in crystallising my professional vision and directions.

With Dot’s key attributes of support, trust, encouragement and belief in my skills and purpose, I have reached a level of awareness in myself that I would not have achieved without Dot’s support.

With the continued reflection and fine tuning of skills through the coaching experience, I now feel much empowered in reaching the potentials in my professional career as well as real balance in my personal life.”

M. Deroubaix. RN
 

Examples of clients

Australian clients include:

• Mid North Coast Area Health Service

• New England Area Health Service

• Northern Sydney and Central Coast Area Health Service

• Greater Southern Area Health Service

• The College of Nursing

• The Royal College of Nursing

• Geriaction Inc.(NSW)

• Australian Nursing Home & Extended Care Associates (ANHECA)

• The Salvation Army

• Catholic Care for the Aged

• Anglican Care for the Aged

• Ausmed Conferences

• Forsight Foundation

• Wyong Hospital and Community Health

• Gosford Hospital

• Manly/Mona Vale Hospital

• Westmead Hospital

• Westmead Private Hospital

• Mater Hospital

• Northern Shore Private Hospital

• St George Private Hospital

• Prince of Wales Private Hospital

• Coledale Hospital

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